quick thought... November 24th, 2006 - 10:41AM
Launch.com was one the first “2.0″ type services I ever used, way back in 2000. What made it 2.0? Well for starters, I could easily subscribe to people who had a similar taste in music as myself. It was last.fm before last.fm was ever conceived. I loved the service. Then it was bought by Yahoo! and transformed into Yahoo! Music. Innovation and basic enhancements immediately ceased. For instance: I just tried to fire up my station as background music while I put my office together, but Firefox and Safari on the Mac still aren’t supported. I’m with Doc — Yahoo! had better leave flickr the fuck alone.
Tags: bad customer experience, business, experience design, Firefox, Flickr, internet, Launch.com, music, Safari, Yahoo!.
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