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jeff veen's redesign of google analytics
(uploaded by veen)

I was one of the first Measure Map users back in the day and *loved* it — so much so that I reviewed it twice. Unfortunately, when Google bought the alpha version of Measure Map, they seemed to be more concerned with landing the talent behind it than the product itself.

Well, I knew Jeff was good, but now I get the method to Google’s madness.

From the look of the above screenshot, Jeff Veen and team have been super-busy spreading UXD goodness to ridiculously complex data views. When I finally dumped Measure Map last year, I ended up running with Shaun Inman’s beautifully designed Mint analytic package instead of the super functional Google Analytic tool, which just seemed like overkill.

I was also more than happy to support a brilliant, independent designer & developer..

So basically, I’m hoping that it’s really hard to hook Google Analytics into this blog. The above screenshot is calling me like a lobbyist does a congressman.

quick thought... May 1st, 2007 - 4:23PM

Google vs. Viacom: Nothing at stake here. Well, except for the business model of every user-generated video community site moving forward. It’s about time someone stood up to and challenged the manner that DMCA notices are served to “protect” copyright. My personal take is that if you create the content, then you should have to make the case of copyright infringement for each instance the content is used. Otherwise, what the hell is the use of the fair use doctrine in the information age? Middle ground needs to be found.

quick thought... March 18th, 2007 - 9:05PM

Twittervision: Super fun to watch (in brief bursts) and a really interesting tool for anthropologists.

quick thought... March 10th, 2007 - 4:45PM

I’ve been on a bad customer experience blogging roll recently, so it’s only fair that I give props where props are due. Last night, way after Google Apps customer service closed, I left a semi-frantic message regarding one of my clients not being able to receive form submissions. I know, a bonehead reason to panic. In any event, within 20 minutes (after midnight EST) Chris Wright of Google called me back and calmly solved my problem. Why can’t everyone provided that degree of customer service?

quick thought... November 16th, 2006 - 5:01PM

quick thought... October 20th, 2006 - 8:33PM

Make sure you set your blog to publish post titles with a full post slug. I see a lot of blogs using default title settings, such as “/?p=376.” Unless someone is searching for “p=376,” consider your post (on “The Killer Of JFK Revealed!”) to get overlooked in one pass of Google’s retrieval algorithm.

quick thought... October 9th, 2006 - 10:49PM

$1.65 billion. Yes, that was a “b.”

quick thought... October 9th, 2006 - 2:18PM

Mariano: “Mark, I really hope you read this message in particular because I think you are in the wrong on this one. How can you say that Google is crazy for buying YouTube? There is one very big element here you are ignoring, and it is technology. Technology that knows something that is copyrighted from something that isn’t. Do you remember the early days of Google Video? When Google used to record live television and make it searchable using telecaption? What makes you think that they ever stopped recording ALL of live television? You see, by recording ALL of live television, they create a database, and any video uploaded could — and most likely will — go through a filter that automatically detects if this video is a COPY of a live TV feed recorded by Google. You see, Google is quite possibly the company with the most advanced A.I. on the planet. And the fact that you cannot comprehend this bewilders me.”…


(photo by Jesus’ General)

Reuters
ABC Scrambling to Change 9/11 Drama

[…]

Officials at the Walt Disney Co.-owned network said they were still tinkering with the five-hour production, titled “The Path to 9/11,” which is scheduled to air without commercial interruption in two parts on Sunday and Monday.

But ABC declined to say how the movie was being reshaped or whether any changes would address specific complaints lodged by Clinton, his former aides and congressional Democrats that the film contained numerous inaccuracies and distortions.

The Hollywood trade paper Daily Variety, citing sources close to the project, reported the network was considering canceling the miniseries altogether.

The docu-drama, which ABC says is based largely on the official 9/11 Commission Report, opens with the 1993 bombing of the World Trade Center in New York and traces subsequent events leading up to the coordinated suicide hijackings five years ago that killed nearly 3,000 people.

Much of the controversy focuses on a scene depicting CIA agents and Afghan fighters coming close to capturing al Qaeda leader Osama bin Laden in the 1990s, only to have then-White House national security adviser Samuel Berger refuse to authorize completion of their mission.

An unfinished version of the film circulated by ABC to TV critics for review portrays Berger as abruptly hanging up the phone while the CIA is pressing him to approve the raid.

In letters of protest to Disney President Robert Iger, Berger and former White House aide Bruce Lindsey said no such episode ever occurred.

The executive producer of the film, Marc Platt, acknowledged to Reuters on Thursday the Berger scene was a “conflation of events.”

The film also drew denunciations from Clinton supporters for strongly suggesting his administration was too distracted by the Monica Lewinsky sex scandal to deal effectively with the gathering threat of Islamic militancy. Lindsey said the 9/11 Commission Report disputed that notion.

[…]

This is what you get when you try to cash in too early on a national tragedy.

Remember the films JFK and Pearl Harbor? Both films took tremendous license in their portrayals of actual events, but the difference is that they did so 28 and 60 years after the fact, respectively. And while each took accuracy jabs from critics, neither had to deal with this degree of criticism because the emotional scars of the American public had already healed and the people who were on watch during these tragedies were either retired or dead.

With the airing of The Path to 9/11 on the eve of the five year anniversary of the events of that day, we also happen to be stuck, knee-deep, in a war that has been proven to have no relationship to the events of that day. No matter what inaccuracies are found — from either side of the aisle — this production was bound to catch major flack for trying to feed a narrative to a still healing nation, ever so hungry for the truth, not some docu-drama version of the events leading to 9/11.

Who Made The Call To Produce This Film?

In my estimation, there are only two possible reasons why Disney/ABC would give the green light on this production at this time:

  1. Karl Rove instructed his minions to write the narrative and convince Disney/ABC to produce the film
  2. Disney/ABC is simply gambling on the old adage, “There is no such thing as bad PR”

As a firm believer in the power that human greed wields in shaping our world over back door conspiracies, I’m sitting pretty squarely in the second camp (though I couldn’t help using the above image of Mickey Rove; Gen. JC Christian, Patriot is a genius).

I’m betting that Disney/ABC figured that this would be business as usual, though blown up a bit due to the subject matter; you know the formula — create a controversy, sell the advertising, line the pockets and move on unscathed within a few weeks.

What they didn’t take into consideration is the age that we live in now — where blog reach is both gaining traction in the very same homes that their sugar-coated narrative is being presented, as well as influencing the presentation of popular shows on TV (The Daily Show and The Colbert Report to name a few).

When a passive audience starts to become more active in their digestion of information, these old axioms of capitalism begin to start biting mainstream marketing strategies in the ass.

To make my point, let me perform a few minutes worth of Google research… Okay, I’m back (and my own thesis has shifted somewhat after only 20 minutes). Take this bit of information from HuffPost as an example of how nutritional facts for digesting reality can change a perspective in a matter of minutes:

[…]

In fact, “The Path to 9/11″ is produced and promoted by a well-honed propaganda operation consisting of a network of little-known right-wingers working from within Hollywood to counter its supposedly liberal bias. This is the network within the ABC network. Its godfather is far right activist David Horowitz, who has worked for more than a decade to establish a right-wing presence in Hollywood and to discredit mainstream film and TV production. On this project, he is working with a secretive evangelical religious right group founded by The Path to 9/11’s director David Cunningham that proclaims its goal to “transform Hollywood” in line with its messianic vision.

Before The Path to 9/11 entered the production stage, Disney/ABC contracted David Cunningham as the film’s director. Cunningham is no ordinary Hollywood journeyman. He is in fact the son of Loren Cunningham, founder of the right-wing evangelical group Youth With A Mission (YWAM). The young Cunningham helped found an auxiliary of his father’s group called The Film Institute (TFI), which, according to its mission statement, is “dedicated to a Godly transformation and revolution TO and THROUGH the Film and Television industry.” As part of TFI’s long-term strategy, Cunningham helped place interns from Youth With A Mission’s in film industry jobs “so that they can begin to impact and transform Hollywood from the inside out,” according to a YWAM report.

Last June, Cunningham’s TFI announced it was producing its first film, mysteriously titled “Untitled History Project.” “TFI’s first project is a doozy,” a newsletter to YWAM members read. “Simply being referred to as: The Untitled History Project, it is already being called the television event of the decade and not one second has been put to film yet. Talk about great expectations!” (A web edition of the newsletter was mysteriously deleted yesterday but has been cached on Google at the link above).

The following month, on July 28, the New York Post reported that ABC was filming a mini-series “under a shroud of secrecy” about the 9/11 attacks. “At the moment, ABC officials are calling the miniseries ‘Untitled Commission Report’ and producers refer to it as the ‘Untitled History Project,’” the Post noted.

[…]

Hm… Maybe I was too quick to espouse my faith in greed over conspiracies? I highly doubt I’ll be going to Disneyland again. In any event, the chances of Disney/ABC walking away clean from this beaut of a mis-timed and shady production is slim to none.

The Future Of Market Accountability

As the ecosystem for delivering entertaining, informative and personalized information gains a new foothold of innovation each and every year, we’re becoming deeper and deeper immersed within the information age.

The people formally known as the audience are becoming more politically aware through osmosis these days. And the harder the mainstream, one-way channels are leveraged to message us with constructed narratives, the easier it becomes for us to unbundle the programming and filter fact from fiction — no matter our brand of politics.

An analogy: The addition of nutritional labels to food products years ago didn’t end up preventing obesity, but the presentation of nutritional meta-data sure as hell increased the potential for new forms of viable economic levers within the food industry.

As high-fat foods in the mid-nineties and high-carb foods over the past few years have taken a hit due to greater consumer awareness, low-fat and low-carb products have gained a place in the market at a higher selling point due to simple demand.

My point?

While a conglomerate like Disney/ABC can get away with producing a film with this level of empty calories here and there, as we move deeper into the online revolution, such blatant disregard for nutritious content could easily lead to the collapse of advertising arteries via brand corrosion, as an informed public is now armed with digital printing presses.

And man, is the web chock full of beating hearts willing to pump out blood or what?

When I heard through the grapevine last year that Adaptive Path’s secret project was an AJAXy blog analytic tool, I was psyched to see what was going to hit the market.

The alpha release didn’t disappoint. It was powerful, yet simple to understand/use and had a few features (most notably, the mapping feature) with a bunch of potential. I ended up writing a glowing review and a follow-up post with a few suggestions for improvements. I’ve been using the service ever since… well, to be completely accurate, I’ve been trying to use the service ever since.

The above is the message that has greeted me every time I’ve attempted to sign on for the past few months. I’d post the problem to the MM message board, but that thing is about as helpful as a Republican in a hurricane. If I were a jaded human being, I’d say that MM was a thesis project for Jeff to become acquired by Google and there were never plans for long-term support or development of Measure Map.

But I’m not jaded…

So, I’m now looking for another analytics tool. I’d like for it to have a sweet interface and a bunch of ways to slice and dice my readership data. Mint has always been an option, but I’d rather not install anything on my server. Does anyone have other suggestions?

UPDATE: I’ve installed Mint (with some tweaking assistance from John, thanks man!) and I’m lovin’ it! The great thing about MM was its clean interface — really simple to understand — but conversely, the experience was akin to using a ladder, as I had to travel up and down the interface categories to get to the details of my data. With Mint, all of my data is presented in one simple to understand interface. No navigation necessary. Great job, Shaun!

mint closeup

quick thought... April 15th, 2006 - 12:10AM

Choose the red pill and follow SSquirrel down the path of uncovering a Fox News - Duke Lacrosse Team Rape Scandal - Merrill Lynch - WaPo - Republican connection. You gotta love Google.

quick thought... April 13th, 2006 - 4:30PM

Is Dave longing for a souped-up mixture of Clusty and Google? Well, let’s make microformats ubiquitous and simple enough for my mother to use, and I’d bet some amazing information retrieval interfaces will soon follow.

March 26th, 2006

Go To Hell Ma Bell

The Consumerist
Ma Bell To Shut Down New Orleans WiFi

One of the surprising acts of compassion and competency that came out of New Orleans after Hurricane Katrina was that the city began providing a free WiFi service to business owners and residents whose phone service had been wiped out. The 512 kbps service allowed many business owners to begin struggling back to their feet and corporate sponsors like Yahoo and Google were in discussion to expand the service in the coming months.

Well, no longer. Telecommunication lobbyists from Bell South have put the lean on New Orleans, demanding that the free service be outlawed. Apparently, it violates a law that prevents the public sector from competing with the telecommunication sector. By law, then, cities can provide no more than a 128 kbps service to citizens.

“The vendors, the BellSouths of this world, are not only going to force us back, making our existing Wi-Fi illegal, but also they want to close a loophole for emergencies so that we would not do this again,� says Greg Meffert, New Orleans’ chief information officer. But Greg’s no lily-livered pansy. “If I have to go to jail, I guess I will,� he said. “If they really want to play that game, I guess they are right. But we simply cannot turn off these few lifelines we have to our city and businesses.�

[…]

More sources

(via missrogue)

The reviews are in: We, the people, are in the drivers seat.

Newspapers are already hemoraging readership, as the web has created an extremely rich bazaar, allowing us to shop for unbundled content at every turn, while unbundled advertising models begin to sprout up to support this evolution. Well, get ready for the online replicas of the print world to begin to sweat even more. Following on the heals of the mass appeal of social wisdom sites such as slashdot and digg comes a revolutionary hybrid of mainstream media, citizen journalism and participatory editing: Newsvine.

Taking the aggregation features of a Yahoo! News, the collaborative properties of a digg and the citizen media aspects of blogging, Newsvine is staged to completely redefine the news. Why? Because the common man now has stake in the game.

Old School

Top/down delivery of content, beginning with organized knowledge, is a modern construct. Since the advent of television, these organized silos of knowledge have been optimized over the years for advertising to take advantage of explicit media buys — matching business audience demographics, psychographics and geographics to channeled, programed, bundled content. Great for advertisers and the networks/publications, lousy for the “consumer,” as we end up consuming more messaging and less news or interests which match *our* needs and desires.

These constructed, mechanical relationships define false, explicit edges of our culture, which in turn raises the value proposition of media and news organizations simply by standardizing on such lexicon. This standardization of topical interests — unknowingly bought into by the public as what is *real* — enables a sussinct universe of sales and stories, broadcast on television news and pumped through newspapers, serving as the ying to the entertainment media’s yang.

A metaphor: Is it easier to entertain and pacify a child within a theme park or the natural environment of a forest?

Somewhere between the crafted, paced, 4/4 movement of greased industry palms rubbing against one another, lies our percept of reality, consistently bombarded by messaging and it’s representative experience. So while we struggle with this understanding of our surroundings, back in the news room, editors — the field managers of this construct — find themselves under the thumb of the financial steerings and pressures of this propped reality. Their indoctrinated intuition places reactionary constraints on the types of stories generated, the depth of coverage, even the language the writer chooses to employ.

The innovators and early adopters of the web… we’re basically saying, “Fuck that noise.”

New School

Bottom/up constructs, enabled by the personal publishing revolution, delivered with flexible subscription technology such as RSS, have empowered individuals to publish cheaply within our own crafted domains.

  • RSS allows us to digest information passively (in a centralized location), instead of actively (surfing the decentalized web), which greatly increases our level of input and conversely, fine tunes our understanding of the world, which is represented by our output (blogging, conversations, actions, etc.)
  • Those of us who publish our own information objects, apply meta-data to increase the potential of findability, both now and in future interfaces
  • Many of us participate with folksonomies, helping make our POV of all information semantically rich and contextual to our neighbors interests, our future grandchildern’s recollections of us, even the desires of a family on the other side of the planet
  • We create multimedia objects to compete with elite vehicles of capital, and fuel them through the same tactical approaches

This participatory environment is one aspect of the Web 2.0 phrase that gets tossed about. It’s enabling us humans to share our creative impulses with others, helping to constantly define and then redefine the world around us through our personal representations of both explicit and implicit lexicon.

This is an open paradigm, a transparent journey, based in accelerated trust and faith in one another.

So when these two worlds meet — old school vs. new school or modernism vs. post-modernism or proprietary vs. open source — the truth of hierarchy and the truth of individual POV’s collide. Guess what remains?

A truthier truth.

Newsvine has taken a position of mixing mainstream feeds with user submitted, tagged and collaboratively greenlit content. Even more revolutionary, they’re mixing the standardized embedded lexicon of our culture — topical categories — with the co-occurance generated wisdom of the people creating relevant content living within such silos (see below)

The secondary navigation points are all dynamic, altering over time as the co-occurance of tagged objects within a topical category shifts. This is how I think — how I search, discover, build my own archive in this blog — so in and of itself, the concept doesn’t blow me away. What does blow me away is that by simply placing this paradigm next to, say, The New York Times, Yahoo! News, my pseudo-innovative hometown Greensboro News & Record and a blog aggregator like Greensboro101 (disclosure: I’m on the advisory panel), none of these domains can compete if Newsvine gains a participatory, critical mass audience.

Think about it: Newsvine provides AP feeds (like a Yahoo! News), yet allows anyone to seed *any* story, from *any* site (like digging or del.icio.us tagging). Let me try to clearly paint how disruptive of a strategy this is.

  • With only the AP feed, Newsvine could potentially evolve to become a successful News aggregator
  • The addition of the digg and del.icio.us features completely change the game. Newsvine now becomes populated by the very content from the news sites (New York Times, News & Record, etc.) that it’s competing against for advertising
  • The better the content, say, a New York Times produces, the more likely it’ll end up in Newsvine, but with more context (meta-data) and a thriving, participatory readership.
  • Content will begin to be valued differently at a New York Times — as prices might become reduced at the domain, while new, shared models will be created at sites like Newsvine. Good for the Times, as they have a new market for revenue, but it will effect their organizational structure. The big advantage for Newsvine: they don’t have to completely readjust due to their recent entry into the arena and their nimble stature (compared to large news organizations)
  • Community blog aggregators could possibly fall to the wayside, simply due to the fact that people can seed their own local posts, as well as their neighbors, and leverage unbundled advertising services. The very concept of “community” will be redefined on much more granular levels, moving towards a flickr existence, as explicit tags begin to define groups of interest

The Final Touch

Mike Davidson obviously knows what he has here; not only an opportunity to provide a rich, participatory environment for the redefinition of what news means to us as a collective, a community and as individuals, but this service could very well challenge the embedded constructs of media and the contradictions of Adam Smith capitalism.

Heavy.

In the final analysis, if Newswire succeeds, it’ll be because of the participatory nature of people. So if Davidson really wants to make his mark on this planet, he’ll not only decide to share advertising revenue with the organizations and the content creators themselves, but the swarms of participating editors — editors removed from the burden and balancing act of management, reduced simply to individual citizens focused on making our communities that much more aware, educated and inclusive. If an incentive program can be devised along these lines– some type of a micro-payment structure based on Karma points and click-throughs for both editors *and* authors– he’ll be responsible for creating the Mechanical Turk of the media world.

If he heads in this direction, or others evolve his concept down this line, media as we know it could absolutely cease to exist. Reputable journalists will become more enabled by freelance opportunities, as news organizations will need to drastically reduce their overhead because advertising money won’t be channeled into one out of six corporate funnels.

Then we’ll more easily find the opportunities to 2.0 the hell out of government.

———-

(Big ups to Kent Bye over at The Echo Chamber Project for refueling my tank last night on the way home. 5 hours of ECP podcasts will get you into this type of groove. Go check out his amazing project)

The presentation is close to 30 minutes long, but if you have any interest in the future of our society through the lens of culture, knowledge, creativity, politics, hell, if you have any interest in being an informed and participating citizen with this world, grab some chips and a brew, get comfortable and digest this presentation.

IP-extremism… so true.

(via Lessig Blog)



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