connecting*the*dots

I’m An American

At one time in my life, I would even say that I was blindly proud and patriotic.

I grew up watching The Lone Ranger and John Wayne movies on WOR re-runs on Saturday afternoons. My neighborhood was full of sprawling lawns and happy families. The American dream, right?

Well, eventually I grew up, realizing that things aren’t always what they seem to be.

Over the years, I’ve become exposed to a cross-section of people with varied backgrounds, perspectives and experiences. These breadcrumbs of my travels — mixed in with my own experiences — have made me realize the truth of what being a citizen of this most powerful nation entails:

The benefits of our common goodness, as well as the baggage of our wrongful intent, is what we must continue to evolve towards enlightenment, otherwise, such power can go unchecked.

Historically, American’s dedication to the creation of democratic institutions, producing innovative life-altering government and laws, as well as products, services, medicines, the internet; all have been inspirations to other nations on the face of this planet.

Unfortunately, the DNA of our mafia-style history of murder, slavery and unchecked capitalism has seeped into most of these democratic institutions, whether it be through industrial lobbyists, foreign policy or corporate conglomerates and deregulation.

9/11 changed a lot for me.

I was living in Park Slope, Brooklyn on September 11, 2001. After the attack, my outwardly-facing patriotism far exceeded my formative peek. I shopped for hours, in sold-out stores, looking for a flag to place in my father’s car window. I mean, those were my neighbors, my countrymen that perished in a blink of an eye or worse, over hours leading up to a leap out of a 85th storey window.

But during the months leading up to the Iraq Occupation, my perspective of this nation — more specifically, this administration — went straight into the shitter. My belief in our government and our constitutional processes came to a screeching halt.

I pulled a 180.

The Flip

There’s a reason my blog has its current palette and why I refuse to buy any more blue or red clothes. It’s that sickly, deep with me. Our country hasn’t been a democracy since the end of WWII. Our leaders are heading into the 50th year of a post-WWII plan to create a New World Order.

• Why do you think the Third World can’t evolve out of its poverty ridden, corrupt, AIDS infested, pushover status?
• Why do you think we continue to run rough-shot in Latin America?
• Why do you think we invaded Vietnam?
• Why do you think we’re in Iraq?

A Conversation From “Network”

Arthur Jensen: [to Howard] They say I can sell anything; I’d like to try to sell something to you.

Arthur Jensen: It is the international system of currency which determines the vitality of life on this planet. THAT is the natural order of things today. THAT is the atomic and subatomic and galactic structure of things today. And YOU have meddled with the primal forces of nature. And YOU WILL ATONE. Am I getting through to you, Mr. Beale? You get up on your little 21-inch screen and howl about America, and democracy. There is no America; there is no democracy. There is only IBM, and ITT, and AT&T, and DuPont, Dow, Union Carbide, and Exxon. Those are the nations of the world today.

Arthur Jensen: You have meddled with the primal forces of nature, Mr. Beale, and I won’t have it. Is that clear? You think you’ve merely stopped a business deal? That is not the case. The Arabs have taken billions of dollars out of this country, and now they must put it back. It is ebb and flow, tidal gravity. It is ecological balance. You are an old man who thinks in terms of nations and peoples. There are no nations; there are no peoples. There are no Russians. There are no Arabs. There are no third worlds. There is no West. There is only one holistic system of systems; one vast, interwoven, interacting, multivaried, multinational dominion of dollars.

Arthur Jensen: The world is a business, Mr. Beale; it has been since man crawled out of the slime. Our children will live, Mr. Beale, to see that perfect world in which there’s no war or famine, oppression or brutality - one vast and ecumenical holding company, for whom all men will work to serve a common profit, in which all men will hold a share of stock - all necessities provided, all anxieties tranquilized, all boredom amused. And I have chosen you, Mr. Beale, to preach this evangelic.

Howard Beale: Why me?

Arthur Jensen: Because you’re on television, dummy. Sixty million people watch you every night of the week, Monday through Friday.

Howard Beale: I have seen the face of God.

Arthur Jensen: You just might be right, Mr. Beale.

Any of that sound familiar? Up until the past few weeks, I had my doubts that we’d *ever* regain the potential of our great Republic… And then Patrick Fitzgerald finally spoke… And then the Democrats grew a pair. Something happened to me…

I became somewhat optimistic again.

This is my current mental model regarding the state of our nation. We’re pragmatically moving in the right direction.

• The blogosphere is holding corruption accountable
• The mainstream media is beginning to do their jobs
• Discourse is rampant
• Indictments are being served
• Technologists are decentralizing media more and more with each passing day

We’re slowly moving towards democracy, slowly moving towards our common Republic… but we still need to take it up a notch.

• We need to remove ourselves from Iraq
• We need to start developing progressive solutions to our issues of poverty, education, health care and foreign policy
• We need to create alternate forms of fuel
• We need to feel comfortable in that uneasy role of rapid change and evolution
• We need to hold the hands of corporate America in order to break down the old business models of the 20th century, and help instill collaborative, open business models that leverage the best aspects of capitalism, the best aspects of innovation, the best aspects of humanity
• We need to become global citizens

We need to be we, indivisible to the utmost degree.

I’m really trying to walk this walk… hard. Are you?

Until we’re all there, I’ll continue rooting for the Jets and the Suns, eating Pumpkin Pie and Broccoli and washing it down with an OJ and Lime juice smoothie. Why you ask?

Because I’m an American.

Note to aspiring politicians: Keep it real, hound effortlessly for the truth and you will have a lasting place in American politics. The people are now involved in the process.

Harry Reid’s actions were completely justified and just caught the attention of a ton of Independent voters. A reporter asked Reid, "Why didn’t you consult with Senate Majority Leader Frist first?" Reid responded that he followed Senate policy after too much feet dragging; there’s no need to consult.

Consider me first on line to shake his hand. It’s about damn time.

(.mov via Think Progress)

For all of the advances our world has made over the past 200 years — from the industrial revolution to the digital revolution — human beings still can’t seem to work together within a world stitched together by sovereign nations… unless there’s a dollar figure attached to the cause.

The reality is that the world is stitched together by corporations — legal representations of people.

Our government, depending on its leadership at any given time, swings from balancing business and human interests while creating a positive difference in the world to leaning hard on the side of business, capitalism and next-day profits — running full stream ahead with Gordon Gecko’s “Greed is good” philosophy.

Because in our society, public officials — from a local mayor to the President — can jockey back and forth between the public and private sectors, corruption has a chance to take hold and dictate policy decisions that affect the entire globe.

After all, we are the super-power of the world; as we cough, the rest of the world sneezes.

State government and congressional representation are also complicit in the lobbyist equation, while the fourth estate — the media — is complicit simply by not developing their presentation format to the degree necessary for reporting the transparent details of our political process.

The American government is the largest corporate business on the planet; in essence, an All-Star team of capitalist legislators, negotiators, lawyers and management. It is this system that all but guarantees that politics remain politics as usual.

This past week, former President Bill Clinton led the inaugural meeting of The Clinton Global Initiative. From what I’ve read, Clinton is determined to spend the remainder of his life in an attempt to band together with global citizens to circumvent sovereign politics and this insipid, self-serving culture we’ve developed, to make positive and necessary changes in how the world functions to support the sustainable future of all mankind.

This is visionary leadership at work.

According to DeWayne Wickham:

“The former president walked about the stage for more than an hour speaking without the aid of notes about the things that should be done to wipe out poverty, end religious conflicts, control climate change and encourage good governance.”

No notes? Heartfelt, passionate vision? I almost forgot how Presidential it is to speak from the heart.

While Clinton is raising cash and cooperative support from around the world, the Internet industry is about to move past the first year of its re-dedication in building the Semantic Web, by developing Web 2.0, both philosophically and literally.

Sometime soon, the odds are that these two disparate, yet symbiotic worlds are going to collide, and when they do, the effect will change how we communicate, network, inform ourselves and make decisions in a global manner.

damn! straight…
away
the wind blew in today
weeks past
jazz…
blues…
the funk
y
the skunk
of the streets
ripped out between
heartbeats
the skipped hearts
beat the shit out of me
you still think indivisible is them with us?
when they pry away your child to get on the bus
don’t make a fuss.
you’ve a bunch of sand people left to plug
you’ve a bunch of poor, old, black people left to shrug
away
into the streets of decay…
today
yesterday
cronyism in full effect
a flag of death on the errect
pole…
are eyes
blind to the killers?
deaf to the ’cause?…
i want you!
american people, where you at?
when enough is a black cat?
when enough is a black cat?
deja vu
do you in your home?
with two shots straight to the dome?
no one at home?
get behind the wheel
the cause?
we need
we demand
we take
leadership repeal!

A local Mississippian speaking to Dick Cheney in the only language he recognizes, live on CNN:

(via I’m. Your. Idle.)

There are people out there, right now, blaming the Katrina disaster on Mayor Ray Nagin; the Mayor of a city whose very existence was strangled by the federal government and their budget cuts.

His hands were completely tied regarding preventative measures, and as Mayor, his resources are completely limited in rescue & relief efforts.

Listen to Nagin for yourself (mp3).

Michael Brown, Director of FEMA, needs to be fired. Now.

I’m not one for firing individuals to placate a populace; that’s the bullshit move of governments and corporations throughout the annals of history.

The difference with this Michael Brown firing would be its basis in explicit evidence of inept preparation, leadership and execution. The 2004 National Response Plan (pdf) outlines his (the Federal Government) responsibilities in situation of natural disasters.

Brown’s non-existent plan for evacuating the under the poverty line populace of the New Orleans area once Hurricane Katrina hit the radar, is a scathing example of poor leadership. While a death count was unavoidable due to years of overlooking the issues surrounding the integrity of the city’s levees, his analysis-paralysis greatly added to the numbers.

If Brown were on the ball, doing his job as outlined, he would’ve factored the impoverished population of New Orleans into the evacuation plans. He didn’t. People without the means to leave were left behind to drown, floating about town in a watery grave. And if Brown wasn’t the ultimate decision maker in this scenario, then he needs to step up and expose the machine which was responsible.

President Bush has no recourse but to fire Brown and launch an immediate investigation into the preparation model for potential natural disasters in this region and across the rest of the United States. Even Michelle Malkin is calling for his dismissal.

Accountability. Now.

Dear Rod,

Remember when I asked you for a Nets squad that could in the very least compete with other NBA teams a few years back? You responded by delivering us K-Mart, J-Kidd, RJ and a healthy Kerry Kittles. Well, I don’t think I ever properly thanked you for that one. Thank you. It was huge. Watching Nets’ playoff basketball was a dream of mine for years and contending for two championships was, well, an experience beyond my wildest expectations.

Now, please don’t take the rest of this the wrong way. You’re obviously still the Man; the Mac Daddy, Pimp Extraordinaire; a true Thug. The last thing I’d ever do is tell you how to do your job. I mean, you did draft the greatest basketball player to ever play the game after two Rod-wanna-be GM’s passed him up. Over the course of your career, you’ve earned the right to be provided with the benefit of doubt for any move… and then some. Here’s my dilemma: I’m not privy to your eyes and ears.

All media reports indicated that Shareef’s knee scarring was present since high school and that it’s never been an issue during his career. You were about to sign him to a relatively cheap contract, locking him up for six years, until his 34th birthday. Couldn’t we have just rolled the dice and bet on his ROI to ring true within the next two years? I mean, J-Kidd isn’t getting any younger. By the time an arthritic condition might set in, we’d be in rebuilding mode anyway… right? See, this is me — an interactive strategist — trying to play Rod without all of the available information. It is blasphemy. But you do get my point, right? The window is closing on this J-Kidd led squad. The future is now.

So we now have Wright replacing Buford as the backup swing-man, McInnis replacing Best as the backup scoring point and Jackson replacing Smith as the backup… big scrub. Each of these moves has improved the team, but we still don’t have a back-to-the-basket PF. Remember the playoffs, when Miami doubled Vince and our offense completely shut down? Sorry, man, of course you remember. And sure, I realize that RJ wasn’t at 100% either, so maybe the results would be different this time around. But with all due respect, I don’t believe that for a minute.

So here I kneel, praying to Rod that you’ll listen to me once more. Would I take a Brian Grant signing? Sure. But he doesn’t bring anything to the table on the offensive end. Here’s my armchair GM suggestion: VC for Okafor and a few contracts. Vince wows the crowds every night in NC (with Sean Mays and Raymond Felton in tow) and we get a young, solid post-up player with great rebounding and shot blocking skills. Then, as only you could do, sign Michael Finley off waivers as our starting 2.

J-Kidd, Finley, RJ, Okafur and Nenad. Not to0 shabby.

Again, it’s your world, Rod, I’m just a squirrel trying to get a nut. My honor code is Rod, family and friends — in that order. So you go do what it is that you do so well: hustle a GM into thinking that he’s the Man and rip out his heart in the process. You do you. I’m just going to kick back and watch the story unfold with amazement.

Amen.

The longer we drag forward within a partisan run government, the more the Republican Party proves to be vile and full of power mongers.

This particular administration spins faster than a dreidel on Hanukkah and smears more often than a left-hander writing in a rainstorm, but if one can remain objective when studying their tactics, one cannot discount the fact that they’re a well oiled machine, running their party with business-like effectiveness. They’re so organized, they remind me of a hive of worker bees, humming to the whim of the queen, existing only for the future of the hive and a taste of the honey they produce.

This is how they roll — deep and in-tune.

So how do the Democrats stack up?

Bill Bradley recently wrote an opinion of the state-of-the-party in the New York Times, describing political organization in explicit detail; how the Elephants have created a thirty-year strong infrastructure — with defined roles, responsibilities and financing — to further their agenda, while the Jackasses get lost in the tactical arguments of the moment and eat their own in a fight to reach an elected seat. More specifically, the Republican Party has mastered the pyramid organizational structure. They’ve created a template for a replaceable leader at the top of a sustainable ecosystem, built to pro-actively defend their ideologies via responses in a moments notice from any type of Democratic Party or citizen retort.

Democrats, on the other hand, are renowned for tearing each other up during the primary season, unwittingly exposing each candidate to the Republican propaganda machine; a media machine that instills doubt in the minds of the casual electing public with repetitive rhetoric. So without the head-on-a-swivel organization of the GOP, each potential Democratic leader has to build his/her own pyramid of a strategic platform on the fly, sans the years of networking, research and coordination.

The results of such a non-strategy should be obvious. I mean, imagine how well an upside-down Egyptian pyramid would’ve worked out?

The Democratic Party claims to be the party for the common man, but through their actions they actually project the appearance of being selfish and petty. Individually, they don’t seem willing to barter for their place in a sustainable, Democratic Party structure, as they far too often seem overly anxious to take the weight of the world on their individual shoulders.

This me first perception can be illustrated in numerous tangible forms; their website is a classic example:

In the topical, global navigation, one category (People) reads as an attempt to describe the make-up of the Party. Rolling over the navigation nomenclature speaks volumes to their organization as a Party. What the Dems seem to want to do is show people that they have a broad set of programs and focus geared to numerous types of people.

What it says to me is that the Democrats cut the population into discrete targets, placing ethnic groups next to the disabled community; farmers next to Gays, Lesbians, Bisexual and Transgenders, etc. Sprinkle in each religion, old people, small businesses, unions, families, women and students and you have the American mixing pot.

Yeah, right.

Which groups did the Democrats leave out? How about Caucasian, middle-aged men?

By creating this hodge-podge of American faces on a single level labeled People, such a representation in the navigation screams, “Us white guys can help you needy and poor minority slobs out… Vote for us.”

What kind of an inclusive message is that? How does that message leverage the very diversity they’re trying to represent through their party? It fails miserably.

Imagine an African-American, bi-sexual woman coming to the site to find out more about the Party. Wouldn’t she feel a bit more like a cattle poster — with dotted lines drawn on her psyche, trying to leverage her leanest and most tasty parts — than as a partner in a political movement?

What about an atheist, homophobic, union member? Or a young, white metrosexual? Would this unspoken classification of European ethnicity as the default power representation model made someone feel uncomfortable?

Don’t get me wrong, compared to this current administration and the spin cycle of the right, the Democrats are still a beacon of hope… but an asteroid hitting the White House right about now would get the same props from me.

If the Democrats want to expand their reach into the Independent voter arena, they’ll have to start off by throwing their egos out the window, begin working together with a purpose, show some sack by speaking with conviction on topical issues and begin to create some form of a strategic plan to combat those evil, memory laden, pachyderms.

And fix the damn website.

what is that
that is not craft?
the time it takes to shake and bake?
the time spent coughing up a good laugh?
the time it takes to find a large enough room?
room for one?
room for all?
the time it takes to see June in December?
the time it takes to March to a Fall?

leaves drift down every year
dried up and dead in just a few
all eyes land in the gutter
while buds refresh anew
no, you don’t need an MD to bring back
your man from the edge
your jen from her pitt
here’s my option to hedge:

drama is just drama
except when it hits off in the street

you feel me?
’cause you do steel me
from passing the solid yellow line
from counting down the time
for when my tv guide is on hold
for when the story has been told
the knowledge of self-determination
the common source of a nation
the feet in the shoes when a toll has been hiked
"the ones i like to wear when i rock the mic"

some days are just like the last
one moment you’re slow, the next moment you fast
forward two years
beyond the transition gears
late night fears
early morning tears
you up to get down
with your whip bumping through town

dropping off the clown’d

still going round and round
about time
the project is straight
we organized the wait
off the world
we stopped, dropped and rolled on a dime
the three man weave was something to save-
or
the bassline screen freed up the man-
or
the dribble, drool and school rocked the D to sleep

broken ankles cause reactionary heaps

piles form left and right
100 breakdowns form without the sight
stumbling out to fight the win’d
stunned
shunned
run’d…

shoot for five
my man has my spot
i’m out to be alive

In an industry such as online brokerage, one would assume that the client would always be the center of focus. While most of the time that is the case, the focus on the bottom line in a publicly traded company demands more executive attention and decision-making, overtaking any best practice corporate mantra or initiative due to the pressures and expectations of The Street.

Therein lies the problem: Only a sustained and coordinated focus on client needs will provide properly targeted and designed product experiences for customers or clients.

Client service : Pricing

If a company provides services and products that support the goals of an individual, at a price that can be rationalized to fit the value proposition of the product, the company will find clientèle… but business isn’t that simple, as the cost of business drives most internal decisions.

Executives with P/L responsibilities tend to gravitate towards lessening the impact on spending first and foremost, rather than reinvesting within the organization. Whether the decision lands in the form of multi-tasking employee roles or approaching methodological advances with risk management adverseness, working within conservatively defined parameters lessens accountability to risk and most likely can’t be framed in a negative light.

So how can a business operate in a manner that supports clients goals, at a desirable price point, without putting the business “out of business” in the process?

Streamlined systems and processes play a major part.

Smart management plays another.

But the glue that binds these and numerous other business roles together is the simple concept of collaboration.

For the sake of simplicity, picture a company divided into four primary units: Marketing, Technology, Design and Business. In this simple, yet extremely complex fauxe business example, nothing could be accomplished with quality or speed without close collaboration.

• Marketing and Design need to share quantitative and qualitative research (respectively) to assist the Business in developing an explicit understanding of client needs. These qualified findings can then be prioritized by Business and Technology in terms of viability and feasibility (respectively)
• Business, Design and Technology must collaborate during all phases of product design in order for goal-directed and innovative experiences to become a reality at any point on the speed to market to best to market throughput timeline
• While this occurs, Marketing must be looped into all user experience design points to ensure that brand standards are met and a product marketing plan can be produced to reintroduce the client experience to the market in proper fashion

Yes, this is oversimplified.

Compliance has a large role in this process, as does Legal, Sales, etc. And while the above description sounds logical and pragmatic, imagine how many different organizational structures, methodologies, communication systems, talent, etc. could be put in place to support the concept of a Business - Marketing - Design - Technology paradigm.

Ameritrade had already become quite aware of the need for this degree of collaboration over the past few years and the current buzz of the company has jumped from touting our top operating margin in the industry to making a commitment to designing an organization around the needs of our clients, while keeping an industry leading operating margin.

Reaching that balance and keeping a competitive edge in this industry and on The Street is very tricky. Gutsy, sophisticated and experienced leadership must drive this level of corporate re-focus.

Next month: User research: The stereotype and the archetype.

My career as an IA started with a lecture from Moses himself.

Richard Saul Wurman came to the Fashion Institute of Technology in 1998 to give a presentation on the past, present and future of information architecture. After the lecture, me and my newly acquainted crew from Organic-NY headed back to the office with a passionate drive to better our work in the interactive space.

I mention this because I find it extremely interesting to see Wurman’s vision of IA evolving before our very eyes. Yes, Wurman did proclaim that (paraphrasing):

"A new breed of workers called information architects would take on the challenge of handling the tsunami of information crashing upon our shores."

But Wurman himself was, and still is, much more than what our community has tried so desperately to establish over the past few years as the definition of ‘information architect’ proper (i.e. one who improves search/findability, through labeling, categorization, thesauri development; a librarian extraordinaire).

Wurman envisioned information architecture as a design solution in the information age; an intrinsic quality of the design process itself. Sure, that can be translated into the library science model of IA that we accept now, but is that definition due to the evolution of the work or to the ‘leadership’ of our community?

It’s not an easy question to answer, but a valid one to ask none the less.

So what will be the agenda of AIfIA moving forward concerning the role/responsibilities of IA’s in the workplace? How will IA be positioned regarding return on investment? Where will the line be drawn in reference to IA’s estranged cousins (UX and the ID’s)? Should there really be one professional stance as IA/ID graduate programs come to fruition?

If Wurman really is the father of IA, as Christina suggested by quoting him, let’s respect his vision (pre-internet/hyperlink), build upon our evolution and seriously think about the future of our profession. I do hope AIfIA provides an open and collaborative think tank and doesn’t turn into Derek’s worst nightmare.