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(self-portrait by dsearls)

Sorry, Doc — I couldn’t quote your Jupiter Research post without a Rageboy-like visual.

Turning funnels into megaphones
Doc Searls

[…]

Think for a minute about how much more useful (or obsolete) marketing would be if customers had actual relationships, or the means to initiate relationships — on the customers’ terms — when and where they wanted to initiate them?

Wouldn’t it be handy if customers could, at their discretion, by themselves or in whatever groups they feel like assembling (in the wild open and free marketplace, rather than in any vendor’s or intermediary’s silo), tell vendors what they are looking for, and under what conditions? Including what they are willing to pay?

We’re talking about a real marketplace here. Not eBay or any other walled garden.

We’re talking about relieving vendors of the need to do complex guesswork about what customers want.

We’re talking about efficient and easy ways to satisfy money-in-hand demand, rather than more ways of ‘creating’ or manipulating demand.

We’re talking about obsoleting advertising as we know it. Marketing too.

We’re talking about re-framing markets as real places where transactions, conversations and relationships happen between independent participants on terms and conditions that are work well for everybody.

We’re talking about creating the means for leveraging customer independence, choice and rights to obtain respect and authority independent of any private online marketplace, or any search engine.

We’re talking about VRM, for Vendor Relationship Management. Some have suggested RM for just Relationship Management. Others have suggested XRM, for managing relationships with anybody, including one’s own social networks — ranging from memberships in organizations to email white and black lists. Whatever we call it, the subject will be front & center at the Internet Identity Workshop coming up in December.

We’re talking about individuals managing the means by which their every gesture is recorded (or not) and put to use (or not).

We’re talking about giving research organizations and their clients reasons to stop looking at each of us as “consumers”, “audiences”, or cattle that can be “driven” to do anything.

We’re talking about flattening the power relationships between vendors and customers, for the good of both.

I could go on, but it’s Sunday morning, and I’m off to make breakfast, have some fun with the family, and buy stuff from vendors who don’t treat people like plankton.

As much as some people might like to believe, we don’t define ourselves as a nation of market silos, with various connecting retail channels and media mechanisms enabled to advertise new and retreaded products for mass consumption — either in the brick n’ mortar space or the new wild west of the internet.

We define at ourselves as people, first and foremost. And, God forbid, we like to be treated as such.

The problem that Doc has framed in the past, and is dealing with in this post, is that the majority of players who guard and influence the American system of capitalism can’t seem to roll with the idea of influence neutral and people-centric business practices.

Why you ask? (come on, ask)

Because systematically backing individualism comes at too high of a cost.

Consider the fact that:

  • mass manufacturing and targeted advertising in the industrial age set the standard approach to maximizing short-term and long-term profitability; customization and new media conversations throws a huge monkey wrench into that methodology of perpetual product pimping and production.
  • the more catering the individual receives — regardless of the depth of their pockets — the more that the levers of the traditional supply and demand model must change; this affects not only the politics of the market, but the politics of the nation, as citizen participation and influence flattens and widens the playing field.

To me, it sounds like Doc wants to live in a world where we have enough breathing room to get a handle on our own needs and wants — as opposed to our current state of constantly being poked, prodded and influenced into needing what marketers and advertisers want us to buy.

Don’t we all want to live in such a world?

By enabling smart social mechanisms that allow us to — for a lack of a better term — ping the ether when we desire, alerting other human beings to hit us back who own aligning attributes of proximity, supply, price, quality, etc., we can move towards a way of life that is free of the walled constructs that serve the bricklayers more than the bartering parties themselves.

We don’t quite have such a commons in place yet, and our new economy mechanisms are still somewhat crude, but we’re heading in the right direction.

In order to ensure our new world dreams don’t get trounced by the same people who clipped the wings of ham radio operators and the promise of public access television, we need to be vigilant in monitoring the old guard who won’t evolve — for as innovation creates opportunities for the masses, it also marginalizes old technology and the people who hold on for dear life.

These people will not go quietly into the night.

quick thought... September 8th, 2006 - 10:34PM

David Weinberger: …”Violating Net neutrality benefits particular services that customers may want, but it has a systemic chilling effect on innovation.”

August 21st, 2006

More Net Neutrality Spin

Jay Ovittore — the newly elected President of the The Young Democrats of Guilford County (congrats again, Jay) — caught the telcom and cable lobby once again spinning more lies about net neutrality.

If you’re still unclear as to why net neutrality matters, I highly recommend you take a minute to watch the following clip from The Daily Show.

Now that you’re armed with this foundational knowledge, put yourself in the shoes of cable executives (and their executive partners in the telcom industry) and think like these guys do for a minute. If you can make that leap into the pits of capitalism, it’s not too difficult to understand why they want to turn the internet into a toll road.

The Little Internet That Could

The first pass of the web (circa 1994 to 2001) wasn’t much of a threat to existing cable and media business models. We might have placed video online back then, but it was time consuming, costly and, relatively speaking, not viral at all.

Sure, once in a while clips like Dancing Baby caught the attention of the masses, but without the benefit of mass email spam between friends, they had to be sparked by inclusion in traditional mainstream media (in the case of Dancing Baby, the hit show Ally McBeal proved to be the tipping point).

Such crossover instances of viral exposure/marketing were few and far between and proved to be an intangible strategy that neither individuals or media professionals alike could leverage to spread their message, music, movies, etc.

All that has changed with the recent developments in viral infrastructure.

With the rise of video sharing sites (like YouTube or Revver) and millions of decentralized blogs — all pre-enabled to deliver embedded video at no cost — media networks are beginning to move content to these new distribution channels at a pace to keep up with the consumption patterns of today’s generation who are moving away from the boob tube.


(originally uploaded by Ian Chase)

It’s only a matter of time until advertising models are developed to monetize this organic delivery of non-programmed content and that’s when the great media exodus from TV to Web will occur. I’m not saying TV will go under completely, but the future of pre-programmed cable TV — the Golden Goose of of executive revenue — is not looking as viable as it did just 5 years ago. As a matter of fact, it’s beginning to look quite bleak.

So how do these old media distribution channels respond to such change? They don’t attempt to build anything useful for people to use that fits their new media habits, instead, they try to lobby for control to carve this new media distribution pie — a pie that they had *no hand* in innovating, evangelizing or iterating.

Capitalism 101.

If this isn’t enough information for your appetite, check out this archive of net neutrality goodness. Or simply run a search here, here or here.

If net neutrality is legislated away, you just might be paying for those searches in the not so distant future.

quick thought... July 11th, 2006 - 6:21PM

Senator Ted “Bridge to nowhere” Stevens of Alaska tries to explain how the internet works and what net neutrality stands for in this classic remix.

June 27th, 2006

AskANinja On Net Neutrality

quick thought... June 20th, 2006 - 11:46PM

Lawrence Lessig: …”Apparent there are now allegations that SBC and Verizon forced the deals through DoJ when the designee for head of antitrust was on Senatorial hold for too activist an enforcement bent. DoJ cleared the deals and the hold was lifted. DoJ then ignored the amended Tunney Act and let the companies close the deals even before the judge did the Tunney Act review.”…


(click for entire .pdf)

Current independent broadcasting channels, production houses, distribution centers, etc. all sweat to compete with the Big 6 for advertising dollars and market reach. If they are struggling, imagine what would happen to the still-developing ecosystem of independent bloggers if net neutrality isn’t supported in the next phase of legislation on the senate floor.


(photo by Steve Rhodes)

Davey D
An Open Letter to Hip Hop About Some Real Important Shyt

Dear Folks who say they Love Hip Hop,

I wish there was a way to make this issue of Net Neutrality more interesting. I wish there was a way to spice it up and make it compelling like some sort of beef within the rap industry. Maybe I should get Brad and Angelina to talk about it instead of their baby. Maybe Lindsay Lohan or Paris Hilton can utter a few words and force us to take more of an interest.

I wish Cam’ron spent his vast money holding press conferences, dissing punk ass Congress for taking tainted money from Verizon, SBC, and Comcast instead of going after Jay-Z. Im glad Jay-Z ignored Camron, unfortunately he remained silent as the President of Def Jam on this important issue. We’ll see what happens after Def Jam finds it difficult or too costly to send out their e-post cards alerting me and others of their latest releases

Im sorry Miss Jones on Hot 97 was so upset and enraged that she felt compelled to make headlines calling Mary J Blige a bitch for not shouting her out at last weeks Summer Jam. Its too bad that she didn’t use her 3-4 hours a day of airtime in the nations largest city to call the greedy Congress people who accepted money from these corporations Bitches. There ain’t gonna be any shout outs if the Senate follows Congress in passing this bill. Maybe she’ll step it up when her parent company Emmis finds that folks from all over the country can no longer easily access their archived interviews on their website.

It’s too bad that many of us found this issue ‘too complicated’ and ‘too overwhelming’ and hence directed our attention to Ludacris and Ice Cube’s beef with Oprah. This is the feedback I got after stories ran on my website as well as AllHipHop.

Shyt I’m sorry Oprah was too busy telling Ed Lover that she really does love Hip Hop and that she listens to 50 Cent and his violent ass all damn day instead of alerting her millions of viewers about the issue of Net Neutrality.

Im sorry that KRS-One and others used these Internet airways to tell us about the Hip Hop Nation they want to build, but didn’t issue a call to action to protect a main arm of our communication. Whether youre a Hip Hop or Rap Lover the elimination of Net Neutrality is gonna impact you..

Here’s what’s happening folks. The house has gone passed the COPE bill and rejected proposals to insure Net Neutrality. Those who sided with the Comcast and Verizon are well aware that the ability of ordinary people to communicate to the masses is a problem because its been the only thing holding them accountable. For the last 5 years, the biggest stories about government corruption, corporate swindles, global warming and no weapons of Mass Destruction has come through Internet bloggers who were able to push an issue to the masses and force Fox, CNN and other News outlets to pay some sort of attention.

Anyone who is an activist and championed causes ranging from Election fraud and Diebold Machines, police brutality Freeing Mumia, Global warming, Media Reform and Saving the South Central Farm in LA just to name a few this is will especially hit you hard, because the Internet and its neutrality provisions have enabled many of us to counter biased mainstream media outlets get information out about particular causes all over the world.

Yesterday that ability took one step closer to coming to an end. The mantra being sung on Capitol Hill is Shut it down, Shut that shyt down and redirect traffic to a handful of places and media outlets that they can influence and control.

Like Ice Cube said ‘Laugh Now and Cry Later’, because many of us will soon be crying when we see the Internet gets parceled up and we start paying outrageous tolls for basic amenities. And speaking of which why didn’t Ice Cube talk about this issue instead of not being invited on Oprah?

Anyway your next steps should you choose is to call your Senator’s office and tell them to stand up and protect your interests. Ignoring this, waiting for others to take on your responsibility or acting like the issue will simply go away will not change this.

While many of you may shrug this off and think it doesn’t apply to you, stop and think of all the activities you do on the daily that involve the Internet. Such activities range from using phone cards which use Internet connections-(Many of y’all didn’t realize that) on down to peeping your favorite blog… Many of y’all like to surf and check out my site, AllHipHop, Sohh, HipHopGame etc.. Folks that shyt is about to change in a big, big ,big way.

You’re soon gonna be left with only being able to peep monthly issues of The Source and XXL, who neglected to address this issue. The Source bypassed this in their Media Watch column and Elliot Wilson from XXL obvious saw his shyt talking editorials as more important then keeping you informed. I guess I can understand, all these Hip Hop Internet websites were eating into business.

All you artists who felt like you can easily get your music out there via Myspace and the other sites, that’s about to change. Oh yeah lets not forget the punk ass RIAA who like to sue everybody. They stayed silent on this and in fact while all this is going on they have quietly been lobbying Congress to change laws so that they can fundamentally change the copyright laws in such a way that it will make it damn near impossible to pass things around via the net or do Internet Radio.

Also let’s not let Steve Jobs and his vast iTunes network off the hook. Perhaps I missed it, but I didnt see him alerting us when you went to download your favorite song or stepped into his stores. Perhaps he figures he’s rich enough to pay for the inevitable increases while the rest of us cant. In other words controlling 90% of the market is not enough.

Shame on former Black Panther, Congressman Bobby Rush for selling us out and supporting these corporations. Shame on the National Coalition on Black Civic Participation and any other Civil Rights group pretending to represent our interests while selling us out and taking the money to front for these groups. And while Im glad former Congressman Ron Dellums did well in his Mayoral bid in Oakland, we should not forget that he’s also a lobbyist with one of his main clients being Verizon so shame on him as well. How’s Oakland gonna be a world class city that is a beacon for new technology and innovation when his client is one of the main people trying to shut down the Internet?

In closing I’m gonna say this and it may be sobering for some… It’s what my pops told me after I got caught fuccing up and then went home and tried to kiss up to him so I wouldn’t get in trouble. He told me to stop acting like a wuss and start acting like a man. He told me it was time I grow up and accept responsibility. He then punished me for 3 weeks not for the fucc up, but for me trying to kiss his ass instead of owning up to my mistakes. This is about to happen to all of us…

My point is this. Hip Hop is over 30 years old. We’re not kids no more. This industry is not run by kids. To not involve ourselves in shaping the institutions that we rely on to get our information and music out is irresponsible. Thats some thing to pond about. Here’s another breakdown on this issue courtesy of www.playahata.com

Peace out for now
Holla at your Senator before you holla back at me…

Davey D

(via Navaho Gunleg)

quick thought... June 7th, 2006 - 4:50PM

Tom Foremski on Cox Cable throttling user access to Craigslist: …”This situation does not look good in the context of the net neutrality debate. This is exactly the kind of scenario that many people are concerned about, that the cable companies and the telcos will make it difficult for their internet users to access competing services.”…

quick thought... May 26th, 2006 - 4:50PM

More perspective stemming from the release of the Truth and Reconciliation Commission final report:

Lex Alexander: …”In those pre-World Wide Web days, what options did poor and working-class people have besides marching to make their concerns known?”…

Me, last month: …”what if we didn’t have this relied upon, somewhat ubiquitous online, global system of commerce and information retrieval in ‘06? what if instead, we were forced to work within the systems of old, day in and day out, if we wanted to affect change on any level?”…

May 24th, 2006

Net Neutrality 101

First, there was the machinima net neutrality PSA. Now it’s straight up, raw information:

Check out the tag archive for “net neutrality”.

More information at saveaccess.org.

(via David Wienberger)

quick thought... May 23rd, 2006 - 5:29PM

Jeff Jarvis: …”If this post were a podcast, you’d hear an anguished and angry scream right now. Evil fools. They invite government censorship of our internet, a Trojan horse that would only lead to more censorship (insert idiotic level-playing-field argument here).”…

  or    

Doc Searls, co-author of The Cluetrain Manifesto and lifelong technology visionary or Mike McCurry, a life-long communication, PR and government professional?

Follow the image links and think for yourself.

(inspired by Matt Stoller)



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